1. Introduction & Scope
Krutsha AI (operated by Shree Shyam Kart, referred to as "Krutsha", "we", "our", or "us")
provides a 24/7 smart study companion designed specifically for Class 8th to 12th students
following CBSE and NCERT curricula. This Privacy Policy details how we handle, collect, store,
and protect your personal information across our website (krutsha.app) and our official Android application.
By downloading, registering on, or accessing Krutsha AI, you acknowledge that you have read and
agreed to the practices outlined in this policy. If you are under 18 years of age, you confirm
that your parent or legal guardian has reviewed and approved your use of Krutsha AI.
2. Information We Collect
We only collect data strictly necessary to deliver personalized, syllabus-aligned academic
assistance:
A. Student Profile & Academic Information
- Student name, email address, and mobile phone number for authentication
- Class grade (Class 8th, 9th, 10th, 11th, or 12th), academic stream (Science, Commerce, or
Humanities), and educational board (CBSE / NCERT)
- School or educational institution name (optional)
B. Study Interactions & Doubt History
- Photographs of textbook numericals, question papers, and diagrams uploaded to the AskAI
doubt solver
- Quiz answers, practice test responses, completion timestamps, and subject accuracy metrics
- Study streak counts, reward XP, and chapter mastery progression logs
C. Parent or Guardian Contact Details
- Parent WhatsApp mobile number entered during the "Link Parent" setup in the student profile
D. Technical & Device Information
- Device model, operating system version, app build version, and unique crash diagnostics to
ensure reliable performance on Android devices
3. How We Use Your Information
Every piece of information collected is utilized exclusively for educational support and service
delivery:
- Step-by-Step Doubt Resolution: Processing textbook photo queries with AI
models calibrated strictly to the official CBSE marking scheme.
- Adaptive Diagnostic Reports: Analyzing quiz performance to identify weak
subtopics and recommend targeted revision notes.
- Automated WhatsApp Parent Reports: Formatting daily study summaries
(minutes studied, quizzes attempted, chapters completed) for parents.
- Account Security: Preventing unauthorized access, fraudulent activities,
and ensuring high-availability study uptime.
Educational Commitment: Krutsha AI does not sell, lease, or rent student
personal data or study history to third-party ad networks or commercial data brokers under any
circumstances.
4. WhatsApp Parent Monitoring Privacy & Safeguards
Krutsha AI includes an automated WhatsApp study summary feature designed to give parents
transparent insights into daily academic habits without requiring them to install another mobile
application.
- Parent contact numbers are stored securely with 256-bit encryption.
- WhatsApp messages are restricted strictly to verified study summaries (total study minutes,
chapters revised, quiz scores, and streak milestones).
- Parents can opt out or students can unlink the parent number at any time via Profile
Settings or by sending "STOP" in reply to our official WhatsApp business number.
5. Data Sharing & Third-Party Disclosure
We only share data with essential technical service providers who operate under strict
non-disclosure and data protection contracts:
- Cloud Infrastructure Providers: Secure, ISO-certified cloud servers and
databases hosting encrypted student accounts.
- Enterprise Messaging APIs: Official WhatsApp Business API providers
utilized exclusively to deliver parent study logs.
- Legal & Regulatory Compliance: In the rare instance required by
applicable Indian law, court order, or competent government authority.
6. Security & Encryption Standards
We adhere to stringent technical and organizational safeguards to ensure data integrity:
- All data in transit between the student mobile app and our servers is secured with TLS 1.3
encryption.
- Database records and sensitive identifiers are encrypted at rest using industry-grade
AES-256 standards.
- Regular vulnerability scans and restricted employee access protocols ensure student academic
records remain private.
7. Data Retention & Account Deletion
Student study records are retained as long as the account remains active to provide historical
progress tracking. You have the right to request complete account and data deletion at any time:
- Go to Settings > Account > Delete Account inside the Krutsha mobile
app, or
- Send an email from your registered email address to hello@krutsha.app with the subject line "Request
Account Deletion".
Upon verification, all personal identifiers, doubt upload photos, and academic records will be
permanently purged within 30 days.
8. Children's Privacy & Parental Consent
Krutsha AI is designed for middle and secondary school students (Class 8th to 12th, typically
aged 13 to 18). We actively encourage parental involvement in student digital learning. For
users under 18 years of age, account registration must be conducted with the consent and
oversight of a parent or legal guardian.
9. Your Legal Rights (DPDP Act 2023)
In accordance with the Digital Personal Data Protection Act 2023 and Indian Information
Technology Rules, you have the right to:
- Review and request a summary of the personal data processed by Krutsha AI.
- Request correction, completion, or updating of inaccurate academic or profile information.
- Withdraw consent for ongoing data processing and automated parent messaging.
10. Grievance Officer & Official Contact
For any privacy inquiries, grievance redressals, or data access requests, please contact our
designated Grievance Officer: